Returns & Exchanges
At b.box, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel in its original condition. Whether it's a fit issue or a change of heart, our goal is to make your exchange or refund process as effortless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Place the items in their original packaging with all tags attached, ensuring the garment is free from any signs of wear or perfume.
Label and Ship
Download and print your prepaid shipping label, attach it securely to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing